Overview:

So you've received a transcript and it seems to load fine into Summation , but when you look at it closer or try to run searches on it, something isn't quite right. Most of these type of issues can be fixed by playing with the formatting a bit. For some problems, there just isn't a fix, since Summation is just used as display, it cannot re-format or change anything about the transcript once it is loaded. If your transcript doesn't have line breaks, then Summation will see that the line are too long, but will not be able to fix it. It cannot add page breaks or anything else. It will only accept transcripts in Amicus or ASCII formats. Click here for the Preferred Transcript Format. This week, we'll address some of the more common, repairable problems that may arise when dealing with transcripts.

"When I print, my transcript is a page or two off from what it should be."

OK, in most cases, this is no big deal. Usually all you need to do is go to File --> Format Transcript and take a look at what it says for your initial page number. In most cases, on your transcript, the page starts at 1, so most times, that's what the value will be in the transcript formatting window. Occasionally, some court reporters will assign the index page number a zero. This is where your pages get thrown off. Since Summation is trying to start at one and your transcript starts at zero. If you change the value in that field to match the numbering on your transcript, you should print out fine.

"I've got a lot of extra grey bars (page breaks) in my transcript."

This usually happens when there are 2 kinds of formatting present or being used for the transcript. For instance, you have a transcript that has page breaks formatted in either LPP (Lines per Page) or Amicus. Sometimes when you initially load a transcript, Summation will not recognize the page breaks even though they are present. So the first thing to try is resetting the formatting to Page Breaks. If this does not help, you will either need to contact the people who provided you with the transcript to find out what the exact formatting is, or contact tech support.

"Every other page is blank when I print my transcript,"

This happens when Summation thinks that the transcript is formatted as Amicus. Try formatting it as Page Breaks and if that doesn't help then try LPP.

"Summation is reporting my line numbers differently than they appear on the transcript."

Make sure that your left margin is set properly. Your line numbers should fall between the single line on the far left and the double lines. Like this:

Example:

If you have an idea for Summation's Tip of the Week, or would like clarification on specific procedures contact us, we welcome your suggestions. Should you require assistance with an issue, contact our Technical Support Staff.